Andean Professional Quena

- You will receive your order anywhere from 5-10 business days from the date that it is shipped out, not the date the order is placed.

- After your payment is authorized and verified, it can still take up to two business days to process your order in our warehouse.

- Orders that are system flagget (SF) may be asked to verify additional information and we are not responsible for the delay in processing your order.

- Business days do not include weekends or holidays. Orders placed on Friday after 12PM PST or over the weekend will begin processing on the following Monday.

- Some items may have subtle changes in color and shape as they are made by artisans. An internal contact will be made before the product is shipped.